TERMS OF SERVICE

• This text sets forth the terms of service regarding the provision of the services/products sold through the website atici.us by Tibet Atıcı, Tax Identification Number 7540458523, operating at the address […] (“Seller”). By accessing the website atici.us, you (“Buyer”) shall be deemed to have accepted in advance the terms of service set forth herein.
• The Seller reserves the right to refuse service to any person, at any time, and for any reason.
• The Buyer’s credit card information is always encrypted during transmission over networks.
• The Seller may offer certain products and services exclusively online through the website. Such products or services may be available in limited quantities.
• The Seller reserves the right to limit the offering of products or services and certain campaigns and promotions based on person, geographic region, or jurisdiction. The sale of certain products and services may be limited to the stock quantities specified by the Seller. All product descriptions and pricing are at the Seller’s discretion, provided that they do not violate the Turkish Code of Obligations and the applicable legislation, and may be changed without prior notice. The Seller reserves the right to discontinue any product.
• The Buyer agrees to provide current, complete, and accurate purchase and account information for all purchases made from the Seller. In order for transactions to be completed and for the Seller to contact the Buyer when necessary, the Buyer shall keep account information up to date, including the email address and credit card information.
• Any creative ideas, suggestions, proposals, plans, or other materials submitted to the Seller (collectively, “comments”) may be edited, copied, published, distributed, translated, and otherwise used in any medium, without restriction. The Seller is not obliged to keep such comments confidential.
• The Seller has the right to monitor, edit, or remove content that the Seller, in its sole discretion, deems to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms.
• The Buyer agrees that their comments shall not violate any third party’s copyright, trademark, privacy, or other personal or proprietary rights; shall not contain unlawful, defamatory, abusive, or obscene material; and shall not contain viruses or other harmful software that may affect the operation of the Service. The Buyer may not use false identification information or otherwise mislead as to the origin of any comments. The Buyer is solely responsible for any comments they make and for their accuracy.
• In the event that any information regarding a product on the Site is inaccurate, the Seller reserves the right to correct or update such information or to cancel the order without prior notice.
• Unless required by law, the Seller has no obligation to update, amend, or clarify information in the Service or on any related websites.
• The Buyer acknowledges and declares that all rights arising from the Law on Intellectual and Artistic Works (FSEK) in and to the special design techniques used in the designs of the products produced by the Seller, including textures, patterns, designs, drawings, design elements (icons, buttons, etc.), styles, gradient and solid color tones, and all graphic designs, illustrations, drawings, designs, and the elements used in the design of works, as well as all products offered for sale on the Site, belong to the Seller.
• All intellectual and industrial property rights and ownership rights in and to any and all information and content on the Site, as well as their arrangement, revision, and partial/complete use, belong to the Seller, except for those belonging to third parties pursuant to the Seller’s agreements. Any product(s) purchased by the Buyer, any part thereof, and/or any information, software, or service obtained from the product may not be modified, copied, distributed, reproduced, published, used to create derivative works, transferred, or sold. The Buyer agrees and undertakes that they will not use the product purchased under this Agreement for illegal purposes and/or in the prohibited manners stated herein. Otherwise, all civil and criminal liability that may arise shall belong to the Buyer, and the Seller reserves all rights to claim compensation and any other claims arising from such unauthorized use against any claims and demands that may be asserted against the Seller by third parties or competent authorities.
• In addition to other prohibitions set forth in these Terms of Service, it is prohibited to use the Site or its content for: unlawful purposes; soliciting others to perform or participate in unlawful acts; violating national or international legislation; harassment, insult, or discrimination; submitting false information; transmitting harmful software; collecting personal data; engaging in spam or similar activities; or circumventing security measures. In the event of a breach of these prohibitions, the Seller may terminate the Buyer’s right to use the Service at any time.
• These Terms of Service and other policies published on the Site constitute the entire agreement between the Parties and supersede all prior agreements.
• These Terms shall be governed by Turkish law.

PRIVACY POLICY

ATICI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ATICI is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@atici.us or contact us at İzmir, İzmir, 35140, TR For the purpose of applicable data protection laws, we are the data controller of your personal information.

RETURN AND REFUND POLICY

1.Parties

This Return and Refund Policy (“Policy”) has been prepared by Tibet Atıcı, operating at […] address with Turkish Tax Identification Number 7540458523 (“Seller”), for the purpose of informing the person who purchases its services/products through the website atici.us (“Buyer”), whose details are given below and constitutes an integral part of the Delivery and Return Terms and Conditions and Distance Sales Agreement (“Agreement”) executed between parties.

The Buyer and the Seller shall hereinafter be individually referred to as a “Party” and collectively as the “Parties”.

The Buyer acknowledges, declares and undertakes that they have read the entire Policy, fully understand its content and approve all its provisions.

2.Subject Matter

The subject of this Policy is the determination of the rights and obligations of the Parties, regarding the return of the product and refund of the price for the product ordered electronically by the Buyer through the Seller’s website atici.us, in accordance with the provisions of the Turkish Commercial Code, the Turkish Code of Obligations, Law No. 6502 on the Protection of Consumers, and the Regulation on Distance Contracts.

The Buyer acknowledges, declares, and accepts, within the framework of this Policy, that the Buyer has been informed in a clear, comprehensible, and internet-appropriate manner about Seller’s name, trade name, registered address, telephone number, and other contact details, as well as the return and refund conditions, that such preliminary information has been electronically confirmed by the Buyer; and that the order was subsequently placed.

3. Return in Case of Non-Performance and Defect

3.1. In the event that it becomes impossible to fulfill the product or service order, the Seller shall notify the Buyer in writing or via a durable medium within three (3) days from the date it becomes aware of such impossibility, and shall refund all payments received, including any delivery costs if applicable, to the Buyer no later than fourteen (14) days from the date of notification.

3.2. In the event that the Buyer’s credit card is used by unauthorized persons in an unjust or unlawful manner, not due to the Buyer’s fault, and the relevant bank or financial institution does not pay the price of the goods or services to the Seller, the Buyer is obliged to return the goods or services to the Seller within three (3) days, provided that they have been delivered to the Buyer. In this case, delivery costs shall be borne by the Buyer.

3.3. The services provided by the Seller are intended for end consumers within the scope of retail sales; if the Seller suspects that the Buyer intends to resell the goods, the Seller reserves the right to cancel the order and withhold delivery of the products, even if this Agreement has been concluded.

3.4. The Buyer must inspect the product before taking delivery. Products that are defective or damaged and detectable by ordinary inspection must not be accepted from the Seller’s representative or the shipping company. If the Buyer fails to inspect the product and takes delivery, they shall be deemed to have accepted the product as sound and undamaged.

4. Right of Withdrawal of the Buyer

4.1. The provisions and conditions set forth under this Article 4 shall only apply if the Buyer qualifies as a consumer within the meaning of the relevant legislation.

4.2. For Buyers who qualify as consumers under Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, the right of withdrawal and its exercise are as follows:

Pursuant to the relevant provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts;

The consumer Buyer has the right to withdraw from the contract without giving any reason and without incurring any penalty, within fourteen (14) days from the date of conclusion of the contract in the case of service contracts, and within fourteen (14) days from the date of receipt of the goods in the case of distance sales of goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is made to the Seller in writing or via a durable medium within this period. The contact information of the Seller to which the withdrawal notification can be sent is as follows:

Full Address:

E-mail:

The consumer Buyer shall be informed immediately after the notification regarding the exercise of the right of withdrawal reaches the Seller.

4.3. The Seller shall refund all payments made by the consumer Buyer for the relevant goods or services to the Seller, including any delivery costs, within fourteen (14) days from the date the Seller receives the notification regarding the exercise of the right of withdrawal, using the same payment method used for the purchase and without imposing any cost or obligation on the consumer Buyer.

4.4. In case the consumer Buyer exercises the right of withdrawal, the carrier company responsible for receiving the returned product shall be […] or […], which are the companies contracted by the Seller. If the goods are returned via the carrier specified herein, the consumer Buyer shall not bear any costs related to the return. If the consumer Buyer uses a carrier other than the Seller’s contracted carrier for returning the goods, the Seller shall not be responsible for return shipping costs or any damage that may occur during shipment. If the contracted carrier does not have a branch in the consumer Buyer’s location, the Seller shall ensure the collection of the goods from the consumer Buyer without requesting any additional cost.

4.5. The consumer Buyer must return the goods to the Seller within ten (10) days from the date of submitting the notification regarding the exercise of the right of withdrawal. The returned goods must include the invoice, box, packaging, any standard accessories, and any promotional gifts provided with the purchase, all in complete and undamaged condition. The consumer Buyer must use the goods in accordance with their functionality, technical specifications, and user instructions during the withdrawal period; otherwise, the Buyer shall be liable for any changes or damage to the goods.

4.6. Refunds of order payments made via bank accounts or credit cards and the reflection of these refunds to the consumer Buyer’s account are entirely dependent on the banking process. Therefore, the Seller cannot intervene in case of possible delays. Consequently, it may take a long time for the refunded amount to appear in the consumer Buyer’s bank account or on their credit card.

4.7. Pursuant to Article 15 of the Distance Sales Regulation, the right of withdrawal of the consumer Buyer does not apply to contracts: (a) for goods or services whose price depends on fluctuations in financial markets beyond the control of the Seller or supplier; (b) for goods prepared according to the consumer’s requests or personal needs; (c) for perishable goods or goods with a limited shelf life; (ç) for goods whose protective elements such as packaging, bands, seals, or wrappers have been opened after delivery, making them unsuitable for return for health and hygiene reasons; (d) for goods that are mixed with other products and cannot be separated due to their nature; (e) for tangible books, digital content, and computer consumables if the protective elements such as packaging, bands, seals, or wrappers have been opened after delivery; (f) for the delivery of newspapers and magazines, except for subscription agreements; (g) for contracts related to services that must be performed on a specific date or period, such as accommodation, transportation of goods, car rental, food and beverage supply, and leisure or entertainment services; (ğ) for services delivered immediately electronically or intangible goods delivered instantly to the consumer; and (h) for services that have started with the consumer’s consent before the expiration of the withdrawal period. The consumer Buyer cannot exercise the right of withdrawal in these contracts.

SHIPPING POLICY

1. Parties

This Shipping Policy (“Policy”) has been prepared by Tibet Atıcı, Tax Registration Number 7540458523, operating at the address […] (“Seller”), for the purpose of informing the person (“Buyer”) who purchases products through the website atici.us (“Site”) about shipping and delivery processes.

The Buyer declares that they have read, understood, and accepted the provisions of this Policy by accessing the Site and/or placing an order through the Site. This Policy constitutes an integral part of the Distance Sales Agreement (“Agreement”).

2. Scope and Subject

This Policy regulates the principles regarding the dispatch of products ordered through the Site, the selection of the carrier company, delivery time, delivery address, and responsibilities arising at the time of delivery.

3. Product/Service and Delivery Information

3.1. Information regarding the product type, total price, shipping fee (if any), delivery address, and recipient provided by the Buyer in relation to the order is included in the order flow and/or the Preliminary Information Form.

3.2. Carrier company information is determined based on the order from among the carrier companies contracted by the Seller, and shipment details (carrier company, tracking information, etc.) are automatically displayed to and/or communicated to the Buyer.

4. Delivery Time and Dispatch

4.1. Unless the ordered product is prepared in accordance with the Buyer’s requests or personal needs, the product shall be delivered to the Buyer or to the person/entity at the address specified by the Buyer within the period indicated in the Preliminary Information Form, depending on the distance of the Buyer’s place of residence, provided that the statutory period of 30 (thirty) days is not exceeded.

4.2. For delivery to be carried out, the Buyer must provide the necessary approvals electronically during the order process and must have paid the order price in full and completely using the selected payment method.

4.3. If, for any reason, the product price is not paid, is paid incompletely, or the payment is cancelled in bank records, the Seller shall not be obliged to deliver or dispatch the product; if such obligation has arisen, the Seller shall be deemed to be released from it.

5. Delivery Address and Recipient

5.1. The Buyer is obliged to enter the delivery address and recipient information accurately and completely.

5.2. If the product is to be delivered to a person/entity other than the Buyer, the Seller shall not be held responsible if the recipient refuses to accept the delivery.

5.3. If the Buyer is not present at the address where delivery is requested, the order shall not be left at another address under any circumstances. The Buyer shall be responsible for any consequences arising from the failure of delivery for this reason.

6. Risk and Liability During Transportation

6.1. The Seller shall be responsible for any loss or damage occurring until the product is delivered to the Buyer or to a third party designated by the Buyer other than the carrier determined by the Seller.

6.2. If the Buyer requests shipment through a carrier other than the carrier determined by the Seller, the Seller shall not be responsible for any loss or damage occurring after the product is delivered to the relevant carrier.

7. Impossibility of Delivery

7.1. In cases where the performance of the ordered goods or services becomes impossible, the Seller shall notify the Buyer in writing or via a durable medium within 3 (three) days from the date it becomes aware of such impossibility.

7.2. In such case, the process regarding any payments collected, including delivery costs if any, shall be carried out in accordance with the applicable legislation and the Seller’s other policies and agreements.

8. Inspection Upon Delivery

8.1. The Buyer must inspect the product before accepting delivery and must not accept delivery from the Seller’s representative or the carrier company if the product is defective or damaged in a manner apparent upon reasonable inspection.

8.2. If the Buyer neglects to inspect the product and accepts delivery, the product shall be deemed to have been received in sound and undamaged condition.

LEGAL NOTICE

1. Parties

This Legal Notice has been prepared for the purpose of informing consumers, pursuant to the relevant legislation—primarily Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts—with respect to distance sales transactions carried out through the website atici.us (“Site”), operated by Tibet Atıcı, Tax Identification Number 7540458523, operating at the address […] (“Seller”).

2. Nature of the Agreement

Persons who purchase products and/or services through the Site (“Buyer”) acknowledge that a Distance Sales Agreement has been concluded between themselves and the Seller, that such agreement is executed electronically, and that it is legally binding.

3. Subject of the Agreement

The Distance Sales Agreement governs the sale of products or services ordered electronically by the Buyer through the Site, the collection of the purchase price, delivery, the right of withdrawal, return conditions, and the mutual rights and obligations of the parties.

4. Pre-Contractual Information and Order Process

The Buyer acknowledges that, prior to placing an order, they have been informed in a clear, comprehensible, and internet-appropriate manner regarding the Seller’s trade name and contact details, the essential characteristics of the product or service, the sales price including taxes, the payment method, delivery conditions, shipping costs, the right of withdrawal and the manner of exercising such right, as well as the competent complaint authorities, and that they confirmed such information electronically before placing the order.

5. Delivery and Shipping

Ordered products shall be delivered to the Buyer or to the person/entity designated by the Buyer at the specified address within the period stated in the Preliminary Information Form, provided that the statutory period of 30 (thirty) days is not exceeded.

If the purchase price is not paid in full or if the payment is cancelled in bank records, the Seller’s obligation to deliver the product shall not arise.

6. Right of Withdrawal

A Buyer who qualifies as a consumer has the right to withdraw from the contract within 14 (fourteen) days without providing any reason and without incurring any penalty.

The exercise of the right of withdrawal, its exceptions, the return process, shipping costs, and the refund of the purchase price are subject to the provisions of the Distance Sales Agreement and the applicable legislation.

7. Return and Refund

Where the right of withdrawal is exercised in accordance with the applicable procedures, the Seller shall refund the amounts collected from the Buyer within the statutory periods, using the same payment method used for the purchase. The Seller shall not be liable for delays arising from banks or payment service providers.

8. Defective Goods and Inspection Upon Delivery

The Buyer is obliged to inspect the product prior to accepting delivery. In the event that a defect or damage detectable by ordinary inspection is identified, the product must not be accepted. Otherwise, the product shall be deemed to have been received in sound and undamaged condition.

9. Intellectual Property Rights

All content available on the Site, including product designs, graphics, illustrations, and other works, belongs to the Seller or is used by the Seller under a valid right of use. Unauthorized use of such content may give rise to civil and criminal liability.

10. Complaints and Dispute Resolution

Consumers may submit their complaints and objections, in accordance with the applicable monetary thresholds, to the Consumer Arbitration Committees or Consumer Courts.